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+65 8882 3500
hello@thefotowallmuseum.com

How do I book your delivery service?

We offer third-party delivery via Lalamove or GrabExpress. Car delivery is $35, and van delivery is $50 per location. Self-collection is free during our business hours.

The products will be packed in a 1.4m x 1.4m bubble-wrapped package to fit in most vehicles. However, a motorcycle won’t be suitable, so please make sure a saloon car or larger vehicle is used for delivery.

Personal Data Protection Act (PDPA)

At The Fotowall Museum, we are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services.

 
1. Collection of Personal Data

We may collect personal data such as your name, contact details, email address, and any other information you voluntarily provide when you:

  • Purchase products from our website
  • Subscribe to our newsletter
  • Enquire about our services
  • Participate in promotions or surveys
2. Use of Personal Data

The personal data we collect will be used for purposes such as:

  • Processing orders and payments
  • Providing customer support
  • Sending promotional materials, special offers, or updates (only if you have opted in)
  • Improving our services and website functionality
3. Disclosure of Personal Data

We respect your privacy and will not sell or disclose your personal information to third parties without your consent, except as necessary to:

  • Fulfill your orders (e.g., sharing delivery information with courier services)
  • Comply with legal obligations
  • Ensure the security of our services and users
4. Protection of Personal Data

We take reasonable measures to safeguard your personal data from unauthorized access, disclosure, and misuse. This includes implementing security protocols and ensuring that any third parties handling your data adhere to strict confidentiality requirements.

5. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Access, Correction, and Withdrawal

You have the right to access, update, or correct your personal data at any time. You may also withdraw your consent to the use of your personal data for marketing purposes by contacting us at hello@thefotowallmuseum.com.

7. Contact Us

If you have any questions or concerns regarding our PDPA policy or the management of your personal data, please contact us at: hello@thefotowallmuseum.com.

 

By using our website, you consent to the collection and use of your personal data as described in this PDPA policy. We reserve the right to amend this policy from time to time, and any updates will be reflected on our website.

Consent to Receive Marketing Emails

By providing your email address and opting in, you consent to receive marketing communications from The Fotowall Museum. These communications may include:

  1. Promotional offers and discounts on products and services
  2. Invitations to events, launches, and exclusive promotions
  3. News, updates, and announcements related to our business
  4. Personalized recommendations based on your previous purchases or interests

 

We value your privacy, and rest assured, your personal information will only be used for the purpose of sending you marketing emails. We do not share or sell your information to third parties for marketing purposes without your explicit consent, and we ensure that all data is managed in accordance with our Privacy Policy.

You are free to opt out of receiving these communications at any time. Simply click the “unsubscribe” link at the bottom of any marketing email, or contact us at hello@thefotowallmuseum.com to update your preferences. Please note that unsubscribing from marketing emails will not affect other service-related communications, such as order confirmations or customer service inquiries.

Thank you for choosing to stay connected with The Fotowall Museum, and we look forward to sharing exciting offers and updates with you!