Order

Ordering with us is super easy, and we’re here to make it as smooth as possible!
Just give us a call or drop us a WhatsApp message at +65 8882 3500, or send an email to hello@thefotowallmuseum.com.

We also accept bulk orders, so feel free to get in touch with us for more information.

We don’t offer refunds. We kindly ask that you double-check your product or artwork details before placing an order for printing.

You can collect your order from the following location:

A’Posh BizHub
1 Yishun Industrial Street 1, Unit 04-06, Singapore 768160

Operating Hours:
Monday – Friday, 10 AM – 5 PM (Closed on Public Holidays)

Once your order is ready for collection, we’ll notify you via WhatsApp.

For self-arranged couriers

Please ensure that the person collecting on your behalf checks the goods thoroughly before leaving the premises. Once items are taken out, we cannot process any exchanges even if the packaging and security sticker is still intact.

Please note that The Fotowall Museum reserves the right to accept or reject full/partial exchanges, and lead time for any exchanges remains 7 working days for a replacement.

Most products will be compacted into a 1.4m x 1.4m bubble-wrapped package, making it easy to fit into most cars. Please note that it isn’t suitable for motorcycle collection, so a saloon car or larger vehicle is required.

We currently do not provide a delivery service. However, you’re welcome to arrange your own courier or opt for self-collection at our location.

The products will be packed in a 1.4m x 1.4m bubble-wrapped package to fit in most vehicles. However, a motorcycle won’t be suitable, so please make sure a saloon car or larger vehicle is used for delivery.

Unfortunately, we don’t have a physical display, but we provide visual representations and dimensions on our website so you can get a good sense of the product before making a purchase.

We’re unable to cancel orders once they’re placed, as our production team begins working on your artwork immediately after confirmation.

You can upload your artwork directly through our simple design software embedded in our website. Once your design is submitted, it will be sent to our production team to prepare for printing.

Yes, we do! Event organizers or companies purchasing in bulk can qualify for our TFM+ membership, which offers discounted rates on selected items.