Payment

Our FAQ section is your go-to guide for everything you need to know before, during, and after your order! Dive in for all the juicy details on ordering, artwork submission, payment, delivery, installation, and more to keep your experience smooth and enjoyable!

Product Quality
Payment
Order
Membership
Installation / Disposal
Collection / Delivery
Artwork Submission

All payments are processed through our Hitpay payment gateway, which supports credit card payments and PayNow. We don’t accept cash, and all transactions are made in Singapore dollars.

For Credit Card Payments via Hitpay:

  1. A payment link will be provided for you to pay via Stripe.
  2. Please note that a 3-4% service charge will be applied by Hitpay/Stripe for credit card transactions.

For PayNow via Hitpay:

  1. A QR code will be generated for you to scan and complete your payment.

For Atome:

  1. Log in or sign up, and split your payment into three interest-free installments. Pay the first now, and the rest later!

For Grabpay:

  1. Log in to your Grab account, and confirm payment using your GrabPay balance or linked card. Earn GrabRewards while you pay!

You’ll automatically receive a confirmation email with all your payment details after checkout. If you need another copy, no problem! Just contact our customer support at hello@thefotowallmuseum.com or WhatsApp +65 8882 3500, and we’ll happily assist you.

We don’t offer refunds. We kindly ask that you double-check your product or artwork details before placing an order for printing.

Didn’t find an answer to your question?

Get in touch with us for details on additional services.