Our FAQ section is your go-to guide for everything you need to know before, during, and after your order! Dive in for all the juicy details on ordering, artwork submission, payment, delivery, installation, and more to keep your experience smooth and enjoyable!
All payments are processed through our Hitpay payment gateway, which supports credit card payments and PayNow. We don’t accept cash, and all transactions are made in Singapore dollars.
For Credit Card Payments via Hitpay:
For PayNow via Hitpay:
For Atome:
For Grabpay:
You’ll automatically receive a confirmation email with all your payment details after checkout. If you need another copy, no problem! Just contact our customer support at hello@thefotowallmuseum.com or WhatsApp +65 8882 3500, and we’ll happily assist you.
We don’t offer refunds. We kindly ask that you double-check your product or artwork details before placing an order for printing.
Get in touch with us for details on additional services.
Monday – Friday
10am – 5pm
(Closed on Public Holidays)